Brandon Sardelli
Go Live Engineer | Microsoft 365 Security & Governance
Nerdio Go Live Engineer for Modern Work. Hands-on Microsoft 365 management with MSP partners: discovery and project calls, onboarding, follow-up, and ongoing project and tenant assessments. Validate partner environments, recommend policy creation, and help meet compliance standards across multi-tenant estates. 300+ partner project calls across 100+ MSP engagements.
Top working style skills
01 Solution-oriented
I stay action-focused. I spot challenges early and offer practical ways to keep projects moving forward.
02 Clear communicator
I work to express ideas clearly and keep ambiguity low—clarifying goals, scope, and next steps so we stay aligned with less back-and-forth.
New York, NY | Open to Remote
631-707-5433
How I deliver (Nerdio)
Discovery and M365 delivery
Conduct 300+ discovery and project calls across 100+ MSP engagements. Guide MSP admins through Nerdio Manager for multi-tenant policy configuration and enforcement, Conditional Access, configuration profiles, compliance policies, and CIS policy packs.
Security posture and Microsoft mapping
Enable Secure Score and Tenant Assessment for trackable metrics. Map Nerdio features to Intune, Entra, Defender, Purview, Teams, Exchange, and SharePoint/OneDrive. Stay current on CIS, HIPAA, NIST, and related frameworks; track Microsoft roadmap changes that affect Conditional Access and authentication methods.
Enablement, Support, and GoLive Apps
Validate release notes, write KB articles, triage issues with Support and escalations, package recipes by partner maturity, and teach partners across typical 1–3 month engagements. Align with PSMs on churn risk and close Go Lives to Support. Build GoLive Apps: KB Studio with MCP Connector, Teams Broadcaster, Nerdio Journey Device Troubleshooter, and Post Call Pipeline analysis.
Nerdio | Go Live Engineer
Sep 2025 - Present
- Conduct 300+ discovery / project calls across 100+ MSP engagements (40+ completed); identify M365 management capabilities partners need to secure and govern tenants; surface priorities by customer impact and technical feasibility.
- Guide MSP admins through Nerdio capabilities, assist with projects, answer questions, and help with policy configuration, policy enforcement, and best practices for multi-tenant operations in Nerdio Manager.
- Navigate partners through Nerdio built-in policies and importing custom Conditional Access, configuration profiles, and compliance policies; enable CIS policy packs for hardening baselines.
- Enable partners with Secure Score and Tenant Assessment tools and reporting so they have trackable posture metrics; demonstrate Nerdio capabilities and map features to Microsoft Intune, Entra, Defender, Purview, Teams, Exchange, and SharePoint/OneDrive for Sales, Support, and partners.
- Stay current on CIS, HIPAA, NIST, and related frameworks so partners get accurate guidance and best-practice scopes for security and compliance.
- Validate release notes against the live application and write KB articles so partners can see what changed and how to use it.
- Track Microsoft M365 / Entra / Intune / Defender / Purview / Copilot roadmap changes as opportunities and risks; alert partners when changes affect Conditional Access, authentication methods, or related controls.
- Triage customer-reported issues with Support and escalations (steps to reproduce, logs, severity, customer impact).
- Document Nerdio functionality for Help Center and internal guides; package recipes by partner maturity; teach partners to operate Nerdio Manager across typical 1–3 month engagements (up to 6+ months for larger partners).
- Align with PSMs on partner evaluation and churn risk; close Go Lives and transition to Support with a clean handoff so partners run independently.
- Build and maintain GoLive Apps for multiple teams: KB Studio with MCP Connector, Teams Broadcaster, Nerdio Journey Device Troubleshooter, and Post Call Pipeline analysis.
Experience
Centerview Partners | System Administrator (Contract) · Huntington, NY
Apr 2025 - Jun 2025
- Supported multi-office financial services IT in a co-managed ConfigMgr/Intune environment under change control.
- Administered day-to-day Intune device management for Windows endpoints with ConfigMgr co-management.
- Patched and remediated Windows endpoints through maintenance windows.
- Administered Entra ID users and groups for access and device targeting.
- Tested and supported Microsoft Tunnel for iOS with App Protection and DLP controls.
- Supported App Protection Policies and endpoint hygiene within firm DLP and change-control rules.
Site2 | Systems Engineer
Jul 2023 - Apr 2025
- Built Intune and Microsoft 365 environments for MSP customers: enrollment, configuration profiles, compliance policies.
- Stood up Autopilot and Apple Business Manager enrollment for Windows and Apple fleets.
- Configured Entra ID baselines and Conditional Access for customer tenants.
- Deployed Defender for Endpoint and Microsoft Tunnel for iOS/Android.
- Implemented Azure networking and Azure Virtual Desktop for about 15 customers.
- Automated AVD node updates and patching with PowerShell.
- Resolved Autopilot hardware-hash and Apple Business Manager certificate enrollment failures.
- Handed finished Intune/M365 builds to MSP customers with operating documentation.
Platforms
Windows 7/10/11 · Server 2012–2025 · Linux · macOS · VMware ESXi · Azure
Security
FortiGate · Defender · Intune · Conditional Access · Arctic Wolf · SIEM · DLP · Entra ID
M365
Microsoft 365 admin · Exchange · SharePoint · OneDrive · Teams
Ops & monitoring
RMM · Zabbix · Azure Alerts · SCCM · SCVMM · Patch management · ITSM
Backup & DR
Acronis · Azure Backup · DRaaS · AvePoint · Azure Storage
Networking
Firewalls & routing · VLANs · Wireless · DNS/DHCP · ACLs
Ivionics | Systems Engineer · Hauppauge, NY
Feb 2023 - Oct 2023
- Implemented Intune MDM for legal clients: enrollment and compliance.
- Configured Entra Connect hybrid identity for legal firms.
- Drove multi-client endpoint compliance baselines.
- Ran AWS-to-Azure migrations with zero-downtime cutovers.
- Completed O365 migrations to Microsoft 365.
Arbor Realty Trust | Systems Engineer · Uniondale, NY
May 2022 - Jan 2023
- Led Intune MDM rollout with white-glove onboarding.
- Enrolled 700+ devices into Intune and completed OneDrive rollout.
- Optimized Azure Virtual Desktop images.
- Handled MFA and OneDrive break/fix.
- Operated Azure Sentinel alerting for endpoint and identity threats.
US Ecology | Support Engineer · Great River, NY
Dec 2020 - May 2022
- Closed 2,500+ tickets: O365, Citrix VPN, VOIP, hardware, printers, and apps across a large field workforce.
- Supported ManageEngine MDM for 1,600+ users (enrollment, compliance, wipe/lost-device); Okta migration support; documented IT workflows.
- Supported GIS / field-mapping software used by field reps; troubleshot installs, data access, and mobile device issues.